Complaint Claim
All Overmax products are covered by a standard 24-month warranty.
Complaint handling
- After submitting your claim, you will receive an e-mail confirmation.
- Our service department will contact you regarding the next steps.
- The standard complaint processing time is 21 business days.
- If parts need to be ordered, the repair time may be extended.
Important information
Thank you for your patience. We respond to claims in the order they are received.
The maximum waiting time for the first response from our service team is up to 24 business hours.