Step 1: Review the warranty conditions
Before submitting your complaint, please review the warranty conditions for Overmax products.
Step 2: Submit your complaint
Describe the defect or malfunction and leave your contact details. You can also add a photo or a short video to help us verify your claim faster.
You do not need the original packaging or a printed form. The product itself is enough.
Step 3: Receive your case number and instructions
After submitting the form, you will receive a case number (RMA) and instructions for the next steps.
Step 4: Wait for verification
When the parcel reaches the service center, we will verify your claim. We will keep you informed about the progress by email.
Need help or have additional questions?
Write to us at [email protected] or call +48 61 222 29 79 from Monday to Friday, from 8:00 a.m. to 4:00 p.m. Our advisors will be happy to help you.